Privacy Policy

Brickhouse Mortgages (“Brickhouse Mortgages,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number, and other information you provide when you contact us or make a mortgage enquiry.

• Mortgage-related information if you use our services, which may include details about your financial circumstances, income, employment, existing commitments, property, and mortgage requirements.

• Technical information such as your IP address, browser type, device information, and website usage data collected through cookies or analytics tools.

2. How we use your information

We use your information to:

• Respond to enquiries and provide customer support.

• Assess your mortgage requirements and assist with mortgage applications.

• Communicate with you about mortgage products, applications, and related services.

• Improve our website and services.

• Comply with legal and regulatory requirements.

3. Cookies and analytics

Our website may use cookies to enhance your experience and collect analytics data about how our website is used. You can control cookie settings through your browser and, where applicable, through the cookie settings available on our website.

4. How we share information

We may share personal information with:

• Mortgage lenders and other organisations where necessary to provide the services you have requested.

• Service providers that help us operate our business, such as IT, software, and other professional service providers.

• Regulatory, legal, or public authorities where required by law.

We never sell or rent your personal information.

5. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described above or as required by applicable legal and regulatory requirements.

6. Your rights

Depending on applicable data protection law, you may have the right to:

• Access or request a copy of your personal data.

• Correct or update inaccurate or incomplete information.

• Request deletion of your personal data where applicable.

• Request that the use of your personal data is restricted in certain circumstances.

• Object to certain types of processing where applicable.

• Withdraw consent where consent is the legal basis for processing.

7. Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, loss, or misuse.

8. Updates to this policy

We may update this Privacy Policy periodically to reflect changes to our services, legal requirements, or how we process personal information. The latest version will always be available on this page together with the date it was last updated.